1. Introduction

Fruit O Bureau Inc. (hereinafter referred to as "we" or "Fruit O Bureau"), registered under Quebec business number 9959203 CANADA INC., is committed to protecting the privacy and personal information of its clients, partners, and website visitors at https://fruitobureau.com.
This policy outlines how we collect, use, disclose, and protect your personal information, in accordance with Quebec’s Law 25.

2. Person Responsible for the Protection of Personal Information

The person responsible for the protection of personal information at Fruit O Bureau is the President of the company.
For any questions or concerns regarding your personal information, you may contact them at:

Email: service@fruitobureau.com
Phone: 514-767-0649

3. Personal Information We Collect

We collect only the personal information necessary to provide our services. This may include:

Contact information: name, email address, phone number, company name, delivery address
Billing information: billing address, payment details
Delivery preferences: basket size, delivery frequency
Browsing data: IP address, browser type, pages visited, date and time of visits

4. Purpose of Collection

Your personal information is collected and used for the following purposes:

To provide and manage our fruit basket delivery services
To communicate with you regarding your orders, invoices, and inquiries
To improve our website and services
To comply with legal and regulatory obligations

5. Consent

We collect, use, and disclose your personal information only with your consent, unless otherwise authorized or required by law.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided above.

6. Disclosure of Personal Information

We only share your personal information with third parties when necessary to provide our services or when required by law. These third parties may include:

Service providers (e.g., payment processors, web hosting) who are committed to confidentiality
Government or regulatory authorities, as required by law

We do not sell or rent your personal information to third parties.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to protect our legal rights.
Once no longer needed, we securely destroy or anonymize the information.

8. Safeguarding Personal Information

We implement physical, administrative, and technical safeguards appropriate to the sensitivity of the personal information to protect it from loss, theft, unauthorized access, disclosure, copying, use, or modification.
These safeguards include:

Restricting access to personal information to employees who need it to perform their duties
Using encryption technologies for sensitive data transmissions
Training staff on privacy and data protection best practices

9. Your Rights

In accordance with Law 25, you have the following rights:

Access: request access to the personal information we hold about you
Correction: request corrections to inaccurate or incomplete personal information
Withdrawal of consent: withdraw your consent to the use of your personal data
Portability: request that your personal information be provided to you in a structured, commonly used technological format

To exercise any of these rights, please contact us as indicated in section 2.

10. Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content.
You can configure your browser to refuse cookies or to notify you when a cookie is being sent.
Note that some website features may not function properly without cookies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
The date of the latest update is shown at the top of this page.
We encourage you to review this policy regularly to stay informed about how we protect your personal information.

For more information about our services and commitments, please visit our website at https://fruitobureau.com.